Privacy Policy

Privacy Summary

1. Information We Collect

1.1 Information You Provide

You can use NELEX without providing any personal information. However, you may choose to provide:

• Account Preferences: Display settings, currency preferences, network configurations
• Contact Information: Email address (only if you contact support or opt in to communications)
• Feedback: Information submitted through surveys or support requests

1.2 Information Collected Automatically

When you use our Services, we may automatically collect:

• Device Information: Browser type, operating system, device identifiers
• Usage Data: Features accessed, transaction counts (aggregated), error logs
• Network Information: IP address (processed temporarily for security purposes)

1.3 Blockchain Data

When you conduct transactions, certain information is publicly recorded on blockchain networks:

• Wallet addresses
• Transaction amounts and recipients
• Smart contract interactions

Important: Blockchain data is public by nature and outside our control. We do not control or own blockchain networks.

2. How We Use Your Information

We use collected information solely to:

• Provide Services: Enable wallet functionality, process transactions, display balances
• Improve Services: Analyze usage patterns, fix bugs, develop new features
• Ensure Security: Prevent fraud, detect abuse, protect against attacks
• Comply with Law: Meet legal obligations and respond to lawful requests

3. Information Sharing

4. Data Security

4.1 Local Encryption

Your private keys and recovery phrases are encrypted using industry-standard encryption (AES-256-GCM) and stored locally on your device. We never have access to your unencrypted keys.

4.2 Transmission Security

All communications with our servers use secure protocols (HTTPS/TLS). We implement industry-standard security measures to protect data in transit.

4.3 Security Limitations

No method of electronic storage or transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. IP Address Handling

We may temporarily process your IP address for:

• Security: Preventing DDoS attacks and detecting abuse
• Functionality: Establishing network connections required for service delivery
• Compliance: Adhering to applicable laws and regulations
• Performance: Routing requests to optimal servers

We do NOT:

• Use IP addresses for marketing or advertising
• Associate IP addresses with wallet addresses in our logs
• Store IP addresses longer than necessary for security purposes
• Share IP addresses with third parties for marketing

For additional privacy, you may use a VPN service.

6. Your Rights and Choices

6.1 Data Access and Deletion

You may request:

• Access to personal information we hold about you
• Correction of inaccurate information
• Deletion of your personal information
• A copy of your data in a portable format

To exercise these rights, contact us at the address below.

6.2 Local Data Control

Since most data is stored locally on your device, you have direct control over it. You can:

• Clear cached data through the extension settings
• Remove the extension to delete all local data
• Export your wallet and manage it independently

6.3 Communications

If you've provided an email address, you may opt out of non-essential communications at any time.

7. Chrome Extension Specifics

7.1 Chrome Web Store Compliance

NELEX complies with the Google Chrome Web Store User Data Policy and Limited Use requirements.

7.2 Permissions

We request only the minimum permissions necessary for wallet functionality:

• Storage: To save encrypted wallet data and preferences locally
• Network Access: To communicate with blockchain networks
• Scripting: To enable Web3 functionality on websites you visit

7.3 Data Minimization

We collect only the minimum data necessary to provide our Services. We do not collect browsing history, form data, or other personal information not directly related to wallet functionality.

8. Data Retention

• 8.1. Local Data: Stored on your device until you delete it
• 8.2. Server Logs: Retained for security purposes for a limited time, then deleted
• 8.3. Support Communications: Retained as needed to provide support and comply with legal obligations

9. International Data Transfers

Our services may involve transferring data internationally. When we transfer data, we implement appropriate safeguards to protect your information in accordance with applicable law.

10. Children's Privacy

Our Services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy and revising the "Last Updated" date. Your continued use of the Services after changes indicates acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: